Touchpoints and how customers find you

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In the digital age, customers can come in contact with your business in many different places - Facebook, Google, Instagram, Pinterest, Website, Amazon, Facebook Groups, Review Sites, your email newsletters, in store, brochures, conferences and events. The list goes on.We call all of these “Touchpoints”, some people call them “Channels”.Every business wants to increase sales and keep customers longer. To…

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